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800response Call Tracking Features

CallFinder

Ever wish you could easily identify the calls you really need to hear and which ones you can skip over? You can. Pinpoint the calls that matter most to your business with CallFinder®.

Call Tracking & Monitoring Features

CallFinder®

Ever wish you could easily identify the calls you really need to hear and which ones you can skip over? You can. Pinpoint the calls that matter most to your business with CallFinder®.

CallFinder® is affordable speech analytics technology from  800response.

CallFinder speech-detection

Delivering Affordable and Easy to Use Speech Analytics

CallFinder is a leading provider of cloud-based speech analytics that is affordable, and easy to use for optimizing agent-customer interactions across the contact center. Our powerful solutions enable businesses to:

Gain Control of Your Returns and Service With Call Tracking and Monitoring Software

Advanced call tracking software gives you all the information you need to gain better control over your business practices, as well as the way you look to the public.

CallFinder systematically converts agent-customer interactions into minable data to automatically report actionable intelligence for immediate application to reduce operational costs, improve agent performance, and enhance the customer experience.

CallFinder®: Great for Any Employee, Regardless of Technological Skill Level

Your employees have differing skill sets. This is why CallFinder® call tracking software is designed for use by non-technical and experienced users alike.

Why do so many people feel comfortable using CallFinder®, even if they’ve never taken a technology course? It’s simple: Our user-interface is intuitive and easy to navigate to instantly deliver insights into what agents are saying and how customers are responding.

Get the World-Class Call Monitoring Software Support You Deserve from 800response

We offer world-class support to all customers, all the time. A designated CallFinder Specialist will work with you and your team to shepherd through the discovery and implementation of CallFinder to ensure a quick time to value to meet business objectives.

You’ll have quick access to only the toll-free 800 phone number calls that contain those phrases – allowing you to listen to your calls of interest. And, calls that don’t meet your criteria will be filtered out so you can save time. Reduce the time it takes to review your Call Recordings while mining business intelligence for all recorded calls.  Read our white paper, Call Recording and Speech Analytics Will Transform Your Business.

Learn more about CallFinder speech analytics at www.mycallfinder.com or call 1-800-NEW-SALE.

 

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More Calls. More Sales. More Profits.    1-800-NEW-SALE