Toll-free Numbers in Television AdvertisingAbstractEffective use of toll-free numbers has produced numerous business success stories. As companies expand their use from customer retention and direct mail to print and broadcast advertising, toll-free numbers are finding their way into more and more advertisements. The results of this study, focusing on the use of toll-free numbers in the television medium, show 24% of commercials using toll-free numbers as response mechanisms, with 91% being toll-free 800 numbers (as opposed to toll-free 888) and 57% being vanity numbers (numbers that translate into words for easy recall). For ease of viewing online, the study has been divided into separate
sections. For a complete bound copy, please contact us at Published September 8, 1998 |
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