Call Tracking

Snapshot
Addresses & Demographics
Zip Code Summary
Call Detail
Unique Callers Detail
Repeat Callers Detail

Missed Calls
Hourly Call Summary
Daily Call Summary
Call Duration Analysis
Top Ring To Numbers

Top Cities
Top Area Codes
Top Exchanges
Campaign Summary
Media Summary

Hourly Call Summary

The Hourly Call Summary Report shows calling patterns in the course of the day, as well as total call time, and average call lengths for each hour of the day. Knowing when your business receives the most calls allows you to staff appropriately and ensures that your customers receive a high level of customer service.

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For a closer look at the Hourly Call Summary Report, along with the other reporting advantages we have to offer, visit our interactive online demo.

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