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800response Call Tracking Features

Call Tracking

Improve advertising campaign performance with a vanity 800 number and Call Tracking and Call Monitoring tools.

Call Tracking Metrics for Vanity 800 Phone Numbers

Our Real-time Call Tracking reports present you with a wealth of precise information on incoming calls to your Custom 800 telephone numbers and numeric toll-free numbers. This information empowers you with accurate business intelligence and allows for better targeting and refinement of marketing efforts, while also eliminating the guesswork and uncertainty about consumer behavior.

Access real-time 800 number tracking call data to:

  1. Track campaign and media outlet performance.
  2. Measure the average cost-per-lead of your advertising campaigns.
  3. Capture caller data, including average home values and household incomes.
  4. Improve the ROI of your advertising budgets.

Learn which radio spot brought you the most calls. Discover how many calls your latest television campaign generated. Know which days are the busiest for your business. With call details like this, you can make more educated business decisions to guide future business strategies and advertising campaigns using your vanity 800 telephone numbers.


Call Tracking ReportsAdvertising Ideas with Custom 800 Numbers

The 800response Call Tracking suite includes detail reports including First-time Callers and Repeat Callers, as well as summary reports like Daily Call and Hourly Call Summaries.

Learn more about the call tracking detail reports, and the call summary reports that accompany a Custom 800 number account with 800response.


CRM Integration

800response is also equipped to handle the routing, voice, data, and analytics delivery for your Custom 800® number account. We can customize our sophisticated Interactive Voice Response (IVR) platform according to your specific business needs. And, we are prepared to integrate your call data and recordings with a wide variety of generally available Customer Relationship Management (CRM) products. The 800response CRM interface provides call data by XML using the Auto-lead Data Format (ADF), or through a custom format designed to meet your individual requirements.

Contact an Account Manager today at 1-800-NEW-SALE to learn more about our suite of Call Tracking reports, the CRM Integration interface, and take a tour of the Real-time Call Tracking reports.

“The graphics with 1-800-ALL-GONE had been on my van for about a week.  I hadn’t driven the van…

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Neil Willauer, Owner of 1-800-ALL-GONE

“The benefits of using a vanity 800 number with tracking and recording are huge. We were receiving between…

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Education – Executive Director

“As an agency, our job is to create successful campaigns for our clients. The combination of the radio…

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Partner – Agency Vice President

“We’ve surpassed the goals we set for ourselves by 200% once we made the move to using multiple…

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Director of Marketing and Admissions

More Calls. More Sales. More Profits.    1-800-NEW-SALE