Enhance sales training, improve Customer Service, close more deals, and capture customer interactions with Call Monitoring and CallFinder Speech Analytics.
Great customer service is often the key to improving and growing your business. With Call Recording, you can listen to your incoming calls to monitor quality assurance and script compliance, and hear customer interactions first-hand.
Use the Call Recording feature to:
Call 1-800-NEW-SALE today to learn how Call Recording will help your business deliver optimal customer service, and help you enhance training techniques.
Pinpoint the calls matter most to your business with CallFinder ®.
CallFinder is an innovative cloud-based speech analytics application, offered only by 800response. This powerful tool will find specific spoken phrases within your Call Recordings in real time. You indicate which phrases you are most interested in, and CallFinder does the work for you.
CallFinder speech analytics will identify and categorize your calls that cover:
You’ll have quick access to only the vanity 800 phone number calls that contain those phrases – allowing you to listen to your calls of interest. And, calls that don’t meet your criteria will be filtered out so you can save time. Reduce the time it takes to review your Call Recordings while mining business intelligence for all recorded calls.
Call 1-800-NEW-SALE today to learn more about CallFinder, and the power of this unique speech analytics system.
Every business misses calls from time to time. Callers get a busy signal, a ringing phone goes unanswered, or the caller hangs up before you reach the phone. These missed opportunities are costly, and can be hard to recapture. Real-time Missed Call Monitor proactively alerts you by email or text message of missed incoming 800 phone number calls as they occur so you can react and recapture those lost leads.
Missed Call Monitor empowers you to:
Use Missed Call Monitor to recapture lost leads in real time, and turn missed prospects into sales.
Call 1-800-NEW-SALE today to start recapturing lost leads in real time with Missed Call Monitor.
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More Calls. More Sales. More Profits. 1-800-NEW-SALE