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Call Recording

800response Launches CallFinder, Bringing Web-based Speech Analytics to the SMB Market

BURLINGTON, Vt. — May 14, 2012 — 800response, a provider of telecommunications solutions and marketing technology tools since…

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6 Phrases to Cut From Customer Service Vocabulary

Following on yesterday’s post about phrases customers LIKE to hear from a company… Here are six phrases that…

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Six Phrases Customers Are Happy to Hear

From Entrepreneur magazine, here are six phrases that customers are happy to hear: 1. How can I help…

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What’s In Your Business Toolkit? – Nine Tools to Consider

As the universe of marketing and advertising tools expands, now seems like a good time for small to…

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Four Good Reasons You Need a Vanity 800 Number

Why should a small business list a vanity 800 number in its advertising channels? Here are four good…

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Learn to Capture Crucial Data on Your Advertising Campaigns

Which radio spot brought in the most calls? How many calls did our latest TV commercial bring in?…

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Prospects + Telephone = Relationship Building

Advertising in the automotive industry has changed dramatically in the last ten years.  Like all industries, we’ve had…

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7 Ways to Greater Response Rates to Your Ad Campaigns

Overview: As many businesses are facing the prospect of leaner budgets, often one of the first areas to…

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Good Call-Handling Leads to Operation Efficiencies – Speech Analytics

Today, businesses are under pressure to produce more, with fewer resources.  Striking the right balance between expenses for…

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Practical Uses for Vanity 800 Numbers and Speech Analytics

Today, businesses are using speech analytics to improve operations efficiency by: 1. Discovering trends and assessing business-drivers Are…

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Why Having an Unforgettable Vanity 800 Number is Important for a Business

Year-after-year, consumers’ actions and preferences continue to show that it is important for companies to provide a way…

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Calculate Your ROI with a Vanity 800 Number

Calculate Expected ROI with a Custom 800 Number! It’s simple math…a toll-free vanity 800 number adds to your…

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7 Reasons You’ll Want a Vanity 800 Number

Vanity 800 numbers bring so much to the table when it comes to advertising and promoting a business. …

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What is Call Recording?

“Your call may be recorded for quality assurance.” That probably sounds pretty familiar.  Certainly you’ve heard this if…

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What is Call Routing?

Call routing refers to the way in which a phone call is terminated.  In a less technical sense,…

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What is Call Tracking, Call Monitoring, Speech-Analytics?

Business of all sizes can attest to the fact that there are many benefits to having access to…

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Call Center Times – Five Ways to Improve Operations Efficiency with Speech-Detection Technology

published in Call Center Times, November 28, 2011 Five Ways to Improve Operations Efficiency with Speech-Detection Technology by…

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Three Quick Ways to Impact Business Performance – Dealer Marketing Magazine, November 2011

This article in the November issue of Dealer Marketing Magazine sheds light on how the combination of a…

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800response Launches Speech-Detection Application to Mine and Analyze Call Recordings in Real-Time

Customers Reduce Listening Time by Half with CallFinderTM BURLINGTON, VT – October 11, 2011 – 800response, the leading…

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Train Admissions Teams to Listen – Sound Call-Handling Keeps Doors Open to Higher Enrollment

by Laura Noonan, published in Career College Central July/August 2010 Regularly reviewing your call-handling process is just smart…

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Increase Response through Repetition (and a Hook)

by Laura Noonan, published in Career College Central Magazine – July/August 2009 For most of us, it takes…

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Vanity 800 Numbers Are Strategic Marketing Tools

Here is a snippet about vanity numbers from an article on eHow.com, by a contributing writer.  “Vanity numbers…

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Don’t Underestimate the Power of Tracking Ad Response

We realize it’s not a new concept – tracking ad response rates, but we wanted to reiterate the…

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Phone words – Top 5 Tips to Help Maximise Advertising Spending

A great article on vanity numbers (or phone words as they’re known as in Australia)… by Gavin Scholes,…

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Call Recording Enhances Sales

by Jon Rognerud Joe furrowed his brow as he reviewed Amy’s sales numbers. He knew that she was…

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The Benefits of Call Tracking Numbers

Toll-free call tracking numbers are powerful 10-digit numbers that allow businesses to monitor and track every lead down…

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Enhance Training, Improve Service, Increase Efficiency with Call Recording

Great customer service is often the key to improving and growing a business. Real-time Call Recording will let…

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Get More out of Your Ad Budgets…7 Ideas for Stronger Ads

Get More out of Your Ad Budgets…7 Ideas for Stronger Ads:   1. Commit to an advertising campaign…

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Five Tricks to Getting Higher Response Rates to your Advertising

Advertising and media channels are ever-changing. This makes finding the right advertising mix a moving target. All the…

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New Survey from 800response Reveals Consumer Recall Rates of Advertisements

New Survey from 800response Reveals Consumer Recall Rates of Advertisements 800response (www.800response.com), the leading provider of vanity 800…

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Call Tracking Is Easy and Produces Great Results

Call Tracking Is Easy and Produces Great Results 21 Feb 2010 • 07:08 AM • Business   Tracking…

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Benefits of a Toll Free Number

By Cyril Bird Courtesy of Ezine Articles   From a marketing perspective, it can be said without fear…

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Wireless Dealer Uses Custom 800 Toll-free Numbers to Monitor Ad Performance & Train Sales Staff

1-800-NEW-CELL Case Study   Background: A national wireless company headquartered in British Columbia activated a Custom number to…

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Getting a Vanity Number

By Clarence Well Courtesy of Ezine Articles   If you’re a businessman, you surely know the value of…

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Four Steps to Higher Response Rates to Your Ads!

Here are four easy ways to ensure that you can track advertising response and hone campaign efforts to…

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Advertising in 2010–Five Essentials for Success

From Dealer Marketing Magazine   Written by Laura Noonan     Monday, December 7, 2009   I believe in the power…

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Better Business Practices You Can Use

Improve Your Customer Service Skills:   Great customer service is often the key to improving and growing a…

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The Advantages of Radio Advertising

From The Sideroad Written By: Michele Pariza Wacek   In the marketing world, radio has earned the reputation…

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Call Tracking: Get the Most Out of Every Lead

Are you getting the most out of every lead? With a toll-free vanity 800 number and call tracking,…

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Five Common Questions About Toll-Free Services

From Dealer Marketing Magazine   Written by Laura Noonan   Tuesday, October 20, 2009 It’s not enough these days…

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Custom 800 Numbers Help Wireless Dealer Monitor Incoming Calls to 29 Locations & Track Ad Campaigns

1-800-NEW-DEAL Case Study   Background: A fellow wireless dealer recommended the company use vanity 800 numbers with call…

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“Make sure you include a strong call-to-action on your billboard and your ad will deliver impressive results. Two,…

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Partner – Outdoor Agency VP and GM

“We use a vanity 800 number to help create brand recognition and provide an easy way for our…

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Healthcare – Director of Marketing and Advertising

“Having 1-800-NEXT-CARE, a memorable phone number, ensures that people will remember and contact us first, rather than having…

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Healthcare – Director of Marketing and Advertising

“Every day, 1-800-ROOF-PRO reinforces the credibility and professionalism of our company when people see the number on our…

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Home Improvement – Owner

More Calls. More Sales. More Profits.    1-800-NEW-SALE