How can I continually improve return on investment (ROI) in my business? This is a question being asked by any…
Read MoreCall recording has long been used in customer service call centers, but it can also be useful in…
Read MoreCall recording can be a useful business tool for many reasons. Although it is important that callers know…
Read MoreAs published on the Business 2 Community website – November 9, 2012 Today, all businesses are under pressure…
Read MoreEasily Discover Your Customer Conversations -Register for a complimentary CallFinder webinar October 31st at 2pm EST. Every day,…
Read MoreIn most cases, the sales and customer service departments are the gateways to a company or organization. Customers…
Read MoreIn today’s competitive business world, where gaining an edge more challenging than ever, many companies find themselves trying…
Read MoreWhenever we call a company we do business with like a bank, credit card company or insurance company,…
Read Moreby Laura Noonan, published in Dealer Marketing Magazine Online – September 2012 It’s inescapable—we live in a world…
Read Moreby Laura Noonan, published in Speech Technology Magazine Online – August 2012 New technology advancements make customer intelligence…
Read MoreEvery day businesses miss opportunities to discover the critical intelligence hidden within phone conversations. Call tracking and recording…
Read MoreDo you know who your customers really are? Like their call patterns, purchase trends, satisfaction level, household income…
Read MoreAccording to the 2011 Small and Medium Businesses Routes to Market Study conducted by the SMB Group, customer-facing…
Read MoreFinding ways to increase incoming calls to your business is a strong lead generation tactic – these leads…
Read More“Since using the vanity numbers in our ads, we are experiencing the best revenue months in history.” 1-800-NEW-LOOK…
Read MoreBURLINGTON, Vt. — May 14, 2012 — 800response, a provider of telecommunications solutions and marketing technology tools since…
Read MoreFollowing on yesterday’s post about phrases customers LIKE to hear from a company… Here are six phrases that…
Read MoreFrom Entrepreneur magazine, here are six phrases that customers are happy to hear: 1. How can I help…
Read MoreAs the universe of marketing and advertising tools expands, now seems like a good time for small to…
Read MoreWhy should a small business list a vanity 800 number in its advertising channels? Here are four good…
Read MoreWhich radio spot brought in the most calls? How many calls did our latest TV commercial bring in?…
Read MoreAdvertising in the automotive industry has changed dramatically in the last ten years. Like all industries, we’ve had…
Read MoreOverview: As many businesses are facing the prospect of leaner budgets, often one of the first areas to…
Read MoreToday, businesses are under pressure to produce more, with fewer resources. Striking the right balance between expenses for…
Read MoreToday, businesses are using speech analytics to improve operations efficiency by: 1. Discovering trends and assessing business-drivers Are…
Read MoreCalculate Expected ROI with a Custom 800 Number! It’s simple math…a toll-free vanity 800 number adds to your…
Read MoreVanity 800 numbers bring so much to the table when it comes to advertising and promoting a business. …
Read More“Your call may be recorded for quality assurance.” That probably sounds pretty familiar. Certainly you’ve heard this if…
Read MoreCall routing refers to the way in which a phone call is terminated. In a less technical sense,…
Read MoreBusiness of all sizes can attest to the fact that there are many benefits to having access to…
Read Morepublished in Call Center Times, November 28, 2011 Five Ways to Improve Operations Efficiency with Speech-Detection Technology by…
Read MoreThis article in the November issue of Dealer Marketing Magazine sheds light on how the combination of a…
Read MoreCustomers Reduce Listening Time by Half with CallFinderTM BURLINGTON, VT – October 11, 2011 – 800response, the leading…
Read Moreby Laura Noonan, published in Career College Central July/August 2010 Regularly reviewing your call-handling process is just smart…
Read Moreby Laura Noonan, published in Career College Central Magazine – July/August 2009 For most of us, it takes…
Read MoreHere is a snippet about vanity numbers from an article on eHow.com, by a contributing writer. “Vanity numbers…
Read Moreby Jon Rognerud Joe furrowed his brow as he reviewed Amy’s sales numbers. He knew that she was…
Read MoreGreat customer service is often the key to improving and growing a business. Real-time Call Recording will let…
Read MoreBy Cyril Bird Courtesy of Ezine Articles From a marketing perspective, it can be said without fear…
Read More1-800-NEW-CELL Case Study Background: A national wireless company headquartered in British Columbia activated a Custom number to…
Read MoreBy Clarence Well Courtesy of Ezine Articles If you’re a businessman, you surely know the value of…
Read MoreHere are four easy ways to ensure that you can track advertising response and hone campaign efforts to…
Read MoreImprove Your Customer Service Skills: Great customer service is often the key to improving and growing a…
Read MoreFrom The Sideroad Written By: Michele Pariza Wacek In the marketing world, radio has earned the reputation…
Read MoreAre you getting the most out of every lead? With a toll-free vanity 800 number and call tracking,…
Read MoreFrom Dealer Marketing Magazine Written by Laura Noonan Tuesday, October 20, 2009 It’s not enough these days…
Read More1-800-NEW-DEAL Case Study Background: A fellow wireless dealer recommended the company use vanity 800…
Read More“We use a vanity 800 number to help create brand recognition and provide an easy way for our…
Read More
“Vanity 800 numbers are part of our planning process, especially for our clients who execute direct-response initiatives. These…
Read More
“The 1-800-NEXT-WINDOW number has made a huge difference in our business – doubling our monthly installations and catapulting…
Read More
“The benefits of using a vanity 800 number with tracking and recording are huge. We were receiving between…
Read More
More Calls. More Sales. More Profits. 1-800-NEW-SALE