Call quality monitoring is more than pointing out and correcting what’s wrong. Just as important is figuring out…
Read MoreIn most cases, the sales and customer service departments are the gateways to a company or organization. Customers…
Read MoreIn today’s competitive business world, where gaining an edge more challenging than ever, many companies find themselves trying…
Read MoreWhenever we call a company we do business with like a bank, credit card company or insurance company,…
Read MoreCustomers want to know that their needs and inquiries are not only being thoroughly addressed, but followed up…
Read MoreCalls Continue to be the Majority Method of Customer Interactions A recent study published by the Aberdeen Group…
Read Moreby Laura Noonan, published in Dealer Marketing Magazine Online – September 2012 It’s inescapable—we live in a world…
Read Moreby Laura Noonan, published in Speech Technology Magazine Online – August 2012 New technology advancements make customer intelligence…
Read MoreEvery day businesses miss opportunities to discover the critical intelligence hidden within phone conversations. Call tracking and recording…
Read MoreAccording to the 2011 Small and Medium Businesses Routes to Market Study conducted by the SMB Group, customer-facing…
Read MoreFinding ways to increase incoming calls to your business is a strong lead generation tactic – these leads…
Read More“Since using the vanity numbers in our ads, we are experiencing the best revenue months in history.” 1-800-NEW-LOOK…
Read MoreBURLINGTON, Vt. — May 14, 2012 — 800response, a provider of telecommunications solutions and marketing technology tools since…
Read MoreFollowing on yesterday’s post about phrases customers LIKE to hear from a company… Here are six phrases that…
Read MoreFrom Entrepreneur magazine, here are six phrases that customers are happy to hear: 1. How can I help…
Read MoreAs the universe of marketing and advertising tools expands, now seems like a good time for small to…
Read MoreRecapture missed opportunities in real-time and turn them into sales. As you make your way through this fluctuating…
Read MoreAdvertising and media channels are ever-changing. This makes finding the right advertising mix a moving target. All the…
Read MoreAdvertising in the automotive industry has changed dramatically in the last ten years. Like all industries, we’ve had…
Read MoreToday, businesses are under pressure to produce more, with fewer resources. Striking the right balance between expenses for…
Read MoreToday, businesses are using speech analytics to improve operations efficiency by: 1. Discovering trends and assessing business-drivers Are…
Read MoreCalculate Expected ROI with a Custom 800 Number! It’s simple math…a toll-free vanity 800 number adds to your…
Read MoreVanity 800 numbers bring so much to the table when it comes to advertising and promoting a business. …
Read More“Since we’ve been using CallFinder, I spend less time listening to calls. I have cut my daily listening…
Read More“Your call may be recorded for quality assurance.” That probably sounds pretty familiar. Certainly you’ve heard this if…
Read MoreCall routing refers to the way in which a phone call is terminated. In a less technical sense,…
Read MoreBusiness of all sizes can attest to the fact that there are many benefits to having access to…
Read MorePharmaceutical Manufacturer Uses Vanity Phone Number to Recruit Patients for Clinical Trials “The vanity number and call data…
Read Morepublished in Call Center Times, November 28, 2011 Five Ways to Improve Operations Efficiency with Speech-Detection Technology by…
Read MoreThis article in the November issue of Dealer Marketing Magazine sheds light on how the combination of a…
Read MoreSpeech Analytics: A Valuable Tool in Capturing the Voice of the Customer October 31, 2011 By Susan J….
Read MoreUsing multiple response tools allows for optimal lead generation by the advertising business, and therefore success in growing…
Read MoreBy Laura Noonan, published in Career College Central Magazine – May 2009 After activating the vanity phone number,…
Read MoreCustomers Reduce Listening Time by Half with CallFinderTM BURLINGTON, VT – October 11, 2011 – 800response, the leading…
Read MoreWe have access to a new set of vanity 800 numbers for the health care industry.These numbers will…
Read Moreby Laura Noonan, published in Career College Central July/August 2010 Regularly reviewing your call-handling process is just smart…
Read MoreFrom Dealer Marketing Magazine’s recent issue… Quality and value…two words that many people are focused on right now,…
Read Moreby Laura Noonan, published in Career College Central Magazine – July/August 2009 For most of us, it takes…
Read MoreHere is a snippet about vanity numbers from an article on eHow.com, by a contributing writer. “Vanity numbers…
Read MoreEvery business misses calls from time to time. But these missed opportunities are costly, and can be hard…
Read More“Switching to a more memorable response tool in our radio ads, where people cannot see or write down…
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“Having 1-800-NEXT-CARE, a memorable phone number, ensures that people will remember and contact us first, rather than having…
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“Make sure you include a strong call-to-action on your billboard and your ad will deliver impressive results. Two,…
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“Vanity 800 numbers are part of our planning process, especially for our clients who execute direct-response initiatives. These…
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More Calls. More Sales. More Profits. 1-800-NEW-SALE