What is Call Routing?

Call routing refers to the way in which a phone call is terminated.  In a less technical sense, it is how a call reaches and is connected to the person on the other end of the dialed phone number.

800response provides various advanced routing tools to direct incoming calls to different locations in any manner a business may choose, based on their needs and complexities.

Call Routing capabilities include:

• Closest Location Routing
• Call Prompt Routing
• Exchange Routing
• Menu Routing
• Zip Code Routing
• Call Percentage Allocator

For more information, please contact 800response or visit our Call Routing section.